H & H FCU Lobbies to Open Monday March 8th!

We are excited to report we will be reopening our branch doors. On Monday, March 8th, we will reopen both branch lobbies to members; however, we will do so in adherence to guidance set forth by our public health experts and the Centers for Disease Control and Prevention. Please know that we place the highest emphasis on the health and safety of our employees, families, and our members. We want to proceed with caution, so we ask that you wear a face mask and practice social distancing inside our facilities moving forward.

We are taking extra measures that include routinely sanitizing teller lines and other public areas of our branches. We will be practicing social distancing so our lobbies will look a little different than you’re used to. We have hand sanitation stations in our vestibules. We request that you sanitize your hands before you enter the lobbies.

We would also encourage you to continue to use our drive thru and remote banking options as much as possible.

To ensure safety, we ask all staff & members to:

  • Clean hands often – Wash your hands with soap and water or use hand sanitizer, especially after touching frequently used items or surfaces.

  • Avoid close contact – Please maintain social distance in our facilities by allowing 6 feet of space between yourself and others. Please no hugs or other exchanges that could jeopardize our collective health.

  • Maintain personal space – Keep extra space between yourself and others in line.

  • Cover coughs & sneezes – Remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash and wash your hands.

  • Wear a mask – You may be asked to briefly remove it and show identification.

  • Clean & disinfect – We will continue to follow proper cleaning protocol of our facilities, ATMs, electronics and soft surfaces.

  •  Stay home when ill – Please stay home if you are feeling ill and use our remote banking options instead.

REMOTE BANKING OPTIONS

If you have not yet, we encourage you to get to know our remote banking options. Should you feel ill, we ask that you remain home and conduct your financial business virtually until you feel well again. As a reminder, you can access your accounts remotely in the following ways:

MOBILE & PC BANKING

Enroll in our online banking here: https://myhhfcu.org/branch-247-online-banking/.

If you haven’t already, we encourage you to download TouchBanking (our mobile app) through the Apple Store or Google Play Store. Visit our website for more information.

ATMs

Access your accounts using any ATM on our networks. Visit our ATM Locator to find one near you.

DRIVE-THRUs

If you aren’t comfortable coming into the branch, remember our drive-thru lanes offer the convenience of banking from your car.

We’re committed to being responsive to the needs of our members and staff as we cautiously transition back to usual business operations. We’ll keep you informed via our website and on Facebook if further changes in protocol are required. Should you have any specific concerns, please contact us at 806-878-2452 or via email at [email protected].

If you want to learn more about COVID-19, visit the CDC’s resource center or Texas health department website. Please take care of yourself and those around you and do not hesitate to contact us for any assistance at 806-878-2452 or myhhfcu.org.

Thanks for your patience and cooperation throughout these uncertain times.